Frequently Asked Questions
Everything you need to know about outfitting your home and kitchen with Pryde's.
What is your standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on cookware and appliances?
Yes, all our high-end kitchenware and small appliances come with a standard 1-year manufacturer warranty. Specific luxury brands may offer extended coverage as noted on the product page.
What is your return policy for home necessities?
We offer a 30-day return window for most unused items in their original packaging. Please note that for hygiene reasons, certain textiles and used kitchen tools cannot be returned.
How do I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Are your kitchen products BPA-free and food-safe?
Absolutely. At Pryde's Kitchen & Necessities, we prioritize your health. All our plastic containers, utensils, and silicone molds are 100% BPA-free and FDA-approved.
Do you offer international shipping?
Currently, we ship exclusively within North America. We are working on expanding our logistics to serve our international culinary community in the near future.